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Post by account_disabled on Dec 3, 2023 4:54:05 GMT
Log into your account and go to Profile Settings Payments and re-enter your card number. Be sure to include an expiration date and mark the card as your preferred payment method. Benefits: This will ensure your payment method is saved so all future purchases are quick and easy! Clear Written Communication As mentioned above, what you say and how you say it can greatly impact customer interactions. This is even more important for written communications like emails, where tone can be difficult to discern. If solving an issue via email, clearly communicate the steps using bullets or Phone Number List numbered lists, and use screenshots when possible. Visual aids are a great tool to help users navigate your site and reduce errors. Desire to Advance The work of our service team never ends. To excel in this role, you'll need to continually hone your skills and become more effective. You never stop learning. Customer Service Area Customer Service Channel Management Customer Retention While the customer service skills above address specific ways you interact with customers, these customer service areas address larger themes you may see in your role (or perhaps your customer service The way the team is organized. Mastery of Customer Service Channels Customer service professionals today use a variety of tools. While the above skills apply to any and all customer interactions, certain channels may require different skills and best practices.
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